Deliverables Time Table After Sign Up
1. Secret Shopping Report 2. Competitor Benchmarking Report
1. Individually completed scorecards 2. Departmental completed scorecard 3. Modified departmental SWOT analysis 3. Process improvement report 4. Scalability report
1. Provide expertise gap analysis report 2. Two training modules based on expertise gap analysis 3. FAQ or self-service suggested changes with plug-n-play examples 4. Playbook suggested changes with plug-n-play examples
After week 8, the new monthly cycle begins and each month deliverables are all listed in Week 5 & Week 8